iPECS Attendant

Overview

iPECS Attendant is a PC-based software attendant console that integrate telephony with external call data and workforce information. The application simplifies call handling and meet evolving communication requirements. As the operator console for Ericsson-LG’s Communication systems, iPECS Attendant give highly efficient telephony connections for attendants, receptionists and secretaries. It allow operators to quickly and easily provide communications and presence information for any telephony connection request

 

 iPECS Attendant integrates with iPECS Call Servers, iPECS eMG80, iPECS-UCP and iPECS-CM.

Embedded softphone functions

  • Operating without the need for an external phone
  • High quality voice communication using a PC

Hospitality features

  • Check in / out, wake up call, room status, room cut off etc.

Easy to use interface

  • Easier and more intuitive design and display icons
  • Flexible display options
  • User interface and functionality is customized for each iPECS platform

 

iPECS Attendant User Guide