AI on Hold
Say goodbye to outdated, generic on-hold messages!
AI On-Hold instantly creates professional, engaging scripts by analysing your customer’s website, saving them time and ensuring their brand voice stays consistent.
Instant Script Generation
AI scans your customer’s website to craft tailored on-hold messages in seconds.
Customisable & Professional
Choose from authentic Australian voices and a range of music styles.
Seamless Integration
Fully integrated with iPECS Cloud and compatible with other phone systems.
Effortless Updates
Instantly refresh messaging for holidays, promotions, emergencies, and more—no recording sessions required!
Does your on-hold experience support your customer relationships—or hurt them?
When your customers call they’ll hear the right message, right at point of sale. Every time you press the hold button you’re opening up a world of opportunities for both your business and your customers.
AI On-Hold Boosts Marketing During Customer Wait Time
Instant Updates. No Limits
Update messaging anytime, at no extra cost.
AI Voices That Sound Natural
Professional, engaging, and lifelike audio.
Works with Any Phone System
Fully integrated with iPECS Cloud for automatic updates.
Unlimited Changes & Messages
Customers can update as often as needed.
On-Hold Time becomes a Sales and Service Tool
Promote offers, guide customer enquiries, and drive conversions.
01
Analyse
AI scans your website and extracts key details
02
Create
Ai generates on-hold messages, greetings and promotional updates.
03
Deliver
Professionally produced audio is automatically deployed.