iPECS IPCR

Integrated IP Call Recording

Overview

iPECS IP Call Recording (IPCR) is a call recording and monitoring solution tightly integrated with iPECS Call Servers optimized for small and medium sized offices and contact centers. IPCR is designed as a simple and cost effective solution, while it delivers powerful value added features. iPECS IPCR can meet the needs of robust call recording to ensure regulatory compliance and quality management.

All in one cost effective solution

  • Single server solution
  • Low total cost of ownership

Feature rich solution

  • Basic monitoring and statistics reporting functions
  • Powerful value added features including voice packet encryption, local survivability, remote maintenance, and fault alarms

Flexible deployment like other iPECS solutions

  • Recording, monitoring and saving conversations of remote branch, home office and road warriors either in a central server or local server based on the user demands
  • Up to 10 iPECS call servers can be registered with an IPCR server
  • Up to 10 IPCR servers per iPECS eMG80 and iiPECS UCP.